Refunds & Cancellation Policy

At Northland India, we have a justifiable Refund, Return & Cancellation Policy. The policy is prepared to help our customers enjoy a pleasant shopping experience. Please have a look at our refund & cancellation policy.

How to Cancel an Order?

Buyers can cancel an order within 24 hours of order placement. After 24 hours of order placement, you can’t request for cancellation. You need to contact our representatives to cancel the order. Once canceled, an e-mail confirmation is sent to the customer.

How to Return a Product?

Kindly note that Return/Refund is possible only when the product is found to be faulty. You can request for return/refund within 24 hours of order delivery at your place. You need to contact our representatives. We will ship you a replacement within 10 working days.

Under the following conditions, products will not be returned or exchanged:

  • If the product has been physically damaged.
  • If customer does not have original packaging and accessories.
  • If the product shows signs of wear and tear.